Tax Assist

Company Information:

TaxAssist Accountants are a nationwide network of over 190 franchised accountancy practices providing a comprehensive range of tax and accountancy services to the small business sector.

TaxAssist Accountants are a full BFA member and were awarded the Franchisor of the Year Gold Award by the BFA back in 2010. More recently they won ‘Best Large Franchisor’ and ‘Best Training & Support’ in 2012 at the Best Franchise Awards.

Background:

TaxAssist contacted Overview in 2011 when they were looking into developing their brand internationally. Their current mapping supplier could not offer them a financially viable solution so they were keen to find out if there was anything that Overview could do to help.

Solution:

Despite the international expansion plans having no definitive date for moving ahead TaxAssist chose to shift mapping supplier to Overview anyhow. Other than the obvious benefit of the system being more cost effective, they also noted that the additional functions of the Overview’s web solution could be of huge benefit to them. Once the international expansion starts TaxAssist will benefit from having this information within the web solution therefore avoiding the costs and hassle associated with it being in a separate system.

Testimonial:

After reviewing the various mapping solutions available to us we chose to go with Overview. From the outset we were impressed by their professionalism, knowledge of territory mapping and the approach they took when dealing with our enquiry.

We have been using the territory mapping solution for over a year now and have been very happy with both the product and the service that we receive. The product works as advised, is very intuitive to use and more than handles our mapping requirements. We are looking to expand into selected international markets over the next 12 months and will continue to work with Jon and the team at Overview when mapping out these areas.

Case Study Details